❓ Frequently Asked Questions
When can I get the price?
We usually quote within 24 hours after we get your inquiry.
Are your samples free or need cost?
It depends on the products. For low value products, we provide free samples with freight collect. For high value items, sample costs may apply but can be refunded after an order is placed.
What is your payment term?
We accept T/T with a 30% deposit and the remaining 70% balance before shipping.
Can you do the designs for us?
Yes. We can design packaging and carton boxes according to your specific requirements.
What about the lead time for mass production?
In off-peak seasons, it takes 25-30 days after deposit. During busy seasons, it may take 40-45 days. We aim to deliver as soon as possible.
Do you have any MOQ limit?
Our standard MOQ is only 100pcs. Single pieces for sample checking are also available.