What are the available Trade Terms?
Ex-work factory, FOB Guangzhou, FOB Shenzhen, and CIF.
How long is the product guarantee period?
We provide a one-year quality warranty for our products.
What is the typical production lead time?
Within 25-30 days upon receiving the deposit during normal seasons, and 30-40 days during peak times (August–October).
What are your payment terms?
T/T or L/C at sight. A 30% deposit is required to start production, with the balance due before shipment.
How are the products packed for shipping?
Products are packed in knockdown style using carton boxes with pearl cotton protection inside. Glass components are reinforced with wooden frames.
What happens if a product is damaged during shipping?
Our shipping agency ensures goods safety. If damage occurs, they are responsible. For minor issues, we provide assistance and compensation for damaged parts.