Frequently Asked Questions
How can I get a discount?
We provide competitive pricing. Discounts are available based on minimum order quantities and during periodic promotional activities.
What is the shipping lead time?
Ready-to-ship products are dispatched within 15 days after full payment. Customized orders typically ship within 45 days after receiving the deposit.
How do you ship the goods and what is the delivery time?
We use various methods based on quantity: UPS/DHL/FedEx (7-10 days), EMS (10-15 days), or sea freight (45-60 days).
What customization options are available?
Customization includes color, logo, shape, packaging, and technical specifications. Please send us your specific requirements.
Is it possible to visit the manufacturing facility?
Yes, visitors are welcome. We can assist with local transportation arrangements from airports or stations upon arrival.
What is the warranty for these lights?
All products come with a 2-year warranty to ensure long-term reliability and customer satisfaction.