Frequently Asked Questions
When can I get the price?
We usually quote within 24 hours after we get your inquiry.
Are your samples free or do they need cost?
It depends on the products. For low value products, we provide free samples with freight collect. For high value items, sample costs apply but can be returned after an order is placed.
What is your payment term?
We accept T/T with a 30% deposit and the 70% balance due before shipping.
Can you do the designs for us?
Yes. We can design packaging and carton boxes according to your specific requirements. Otherwise, we use our regular packing.
What about the lead time for mass production?
In off-peak season, it is within 25-30 days after deposit. In busy season, it takes approximately 40-45 days. We strive to deliver goods as soon as possible.
Do you have any MOQ limit?
The MOQ is 3000pcs, though 1pc for sample checking is also available.