Q1: Are you a factory or a trading company?
We are an integrated factory and trading company, allowing us to control quality and offer competitive pricing.
Q2: What is the delivery timeframe for orders?
Standard products typically take less than 15 days, while customized OEM products require 25-40 days for production.
Q3: How do you handle quality control?
We conduct 100% testing on all products before they are cleared for delivery to ensure high standards.
Q4: Do you offer a warranty on your solar lights?
Yes, we provide a 1-year warranty. We offer full refunds for any products found with quality defects.
Q5: What payment methods are accepted?
We accept T/T and L/C for large orders, and Western Union or PayPal for smaller sample quantities.
Q6: Can we customize the light beads or packaging?
Absolutely. We can customize lamp beads, accessories, logos, and packaging to meet your specific requirements.