Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional manufacturer of LED lighting products, specializing in solar lights, ceiling lights, downlights, and LED bulbs.
Can we customize the products?
Certainly. We provide comprehensive OEM & ODM customization services tailored to your specific requirements.
What is your Minimum Order Quantity (MOQ)?
We offer a low MOQ. Sample checks (1 piece) and trial orders are both welcome.
What is the typical delivery time?
Normally, new orders take 45-60 days, return orders take 30-45 days, and sample orders are completed within 7-10 days.
How do you ensure product quality?
We have a dedicated quality control department and a professional QC team. A special inspection is conducted for every order, and a photo report is provided before shipment.
Do you offer a guarantee for your products?
Yes, we provide a 2-year warranty. During this period, we offer solutions including supplementary accessories, exchange, or refund based on the situation.