We shine brightly on the stage of the lighting industry. From the orderly production process in the workshop to the neatly stacked goods in the warehouse, professionalism and dedication are demonstrated everywhere. Using cutting-edge CNC machine tool processing and ensuring authoritative CTI certification, we adhere to quality and continue to innovate, using light to outline beauty for the world.
Frequently Asked Questions
Q1 What is the typical lead time for orders?
For small samples (1-10 pieces), it takes about 7 days. For larger orders up to 500 pieces, the time ranges from 10 to 15 days. Bulk orders over 500 pieces are subject to negotiation.
Q2 What are your standard trade and payment terms?
We accept trade terms like Ex-work factory, FOB, and CIF. Payment is usually T/T or L/C at sight, with a 30% deposit to start production and the balance due before shipment.
Q3 How are the products protected during shipping?
We use "Knock down" packing with sturdy carton boxes and pearl cotton inserts. For glass or fragile components, wooden frames are used externally to ensure maximum safety.
Q4 What kind of warranty do you provide?
We offer a one-year quality warranty on our lighting products. If minor components are missing or damaged during shipping, we provide replacements quickly.
Q5 Which documents are provided for customs clearance?
We provide a full set of documents including the Bill of Lading (B/L), Commercial Invoice, Packing List, and Certificate of Origin to facilitate your customs declaration.
Q6 Is the light suitable for outdoor rainy conditions?
Yes, the light is IP65 rated, making it waterproof and suitable for gardens, streets, and other outdoor environments.